Refund policy

Refund Policy

At On A Halifax Pier, every print is created as a piece of photographic artwork to be enjoyed in your home or given as a meaningful gift.

Returns and Refunds

We do not accept returns or provide refunds simply because you change your mind, select the wrong size, or no longer want the print.

Please review the photograph, available sizes, and order details carefully before completing your purchase.

Damaged or Defective Prints

If your print arrives damaged or has a manufacturing or printing defect, please contact us as soon as possible after receiving your order.

Please include your order number and photographs showing the damage or defect. We will review the issue and, where appropriate, arrange for a replacement or other appropriate remedy.

Incorrect Orders

If we send you the wrong print or the wrong size, please contact us and we will work with you to correct the order.

Delivery Issues

If your order does not arrive, or there is an issue with delivery, please contact us so we can investigate the shipment and work toward a resolution.

Consumer Rights

Nothing in this policy is intended to limit or exclude any rights or remedies that you may have under applicable consumer protection legislation.

On A Halifax Pier reserves the right to update this policy from time to time.